Monterrey,Nuevo León. México.

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  • info@wellnesscity.mx

Monterrey,Nuevo León. México.

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Stage 1
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Stage 2
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Stage 3
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Stage 4

Information Physician

Name *
Email *

STAGE 1 – Video Call to First Contact Physician

How would you evaluate the first contact physician's care?
Was the doctor clear and did he/she answer all your questions?
How easy or difficult was it to schedule your appointment at a time that was convenient for you?
Is there anything we could have done to improve your consultation with your first contact physician?
TELL US MORE ABOUT YOUR EXPERIENCE

STAGE 2 – Video Call to Specialist Physician

How would you evaluate the care provided by the specialist?
In general, how satisfied were you with the video call consultation?
Was the physician specialist clear and were all your questions answered?
How easy or difficult was it to schedule your appointment at a time that was convenient for you?
Is there anything we could have done to improve your consultation with your specialist?
TELL US MORE ABOUT YOUR EXPERIENCE

STAGE 3 – After Your Visit To Monterrey

How would you rate the doctors and nurses who cared for you during your visit?
How would you rate the attention of the administrative team at Wellness City?
How satisfied were you with your experience of coming to Monterrey for your medical procedures?
Do you consider that we solved all your doubts before your visit to Monterrey?
What is your level of satisfaction with your stay at the Hotel/Apartment in Monterrey?
How would you rate the prices of our medical services?
How likely are you to recommend us to a friend or family member?
TELL US MORE ABOUT YOUR EXPERIENCE

If you have undergone surgery, mark the box with an X that best reflects your experience.

Did you find the hospital facilities to be optimum and in good condition?
Before your surgery, did you received sufficient information about your medical procedure?
Did your first contact physician accompany you during your medical procedure?
Is there anything we could have done to improve your experience with Wellness City?
TELL US MORE ABOUT YOUR EXPERIENCE

Thank you very much for your answers. They will help us continue to improve and provide you with the service you deserve.

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