+1 (888) 993.5995
+1 (956) 442.2002
info@wellnesscity.mx
Monterrey,Nuevo León.
México.
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info@wellnesscity.mx
Monterrey,Nuevo León.
México.
1
Stage 1
2
Stage 2
3
Stage 3
4
Stage 4
Information Physician
Name
*
Email
*
STAGE 1 – Video Call to First Contact Physician
How would you evaluate the first contact physician's care?
excellent
very good
good
regular
bad
Was the doctor clear and did he/she answer all your questions?
excellent
very good
good
regular
bad
How easy or difficult was it to schedule your appointment at a time that was convenient for you?
excellent
very good
good
regular
bad
Is there anything we could have done to improve your consultation with your first contact physician?
excellent
very good
good
regular
bad
TELL US MORE ABOUT YOUR EXPERIENCE
Next
STAGE 2 – Video Call to Specialist Physician
How would you evaluate the care provided by the specialist?
excellent
very good
good
regular
bad
In general, how satisfied were you with the video call consultation?
excellent
very good
good
regular
bad
Was the physician specialist clear and were all your questions answered?
excellent
very good
good
regular
bad
How easy or difficult was it to schedule your appointment at a time that was convenient for you?
excellent
very good
good
regular
bad
Is there anything we could have done to improve your consultation with your specialist?
excellent
very good
good
regular
bad
TELL US MORE ABOUT YOUR EXPERIENCE
Prev
Next
STAGE 3 – After Your Visit To Monterrey
How would you rate the doctors and nurses who cared for you during your visit?
excellent
very good
good
regular
bad
How would you rate the attention of the administrative team at Wellness City?
excellent
very good
good
regular
bad
How satisfied were you with your experience of coming to Monterrey for your medical procedures?
excellent
very good
good
regular
bad
Do you consider that we solved all your doubts before your visit to Monterrey?
excellent
very good
good
regular
bad
What is your level of satisfaction with your stay at the Hotel/Apartment in Monterrey?
excellent
very good
good
regular
bad
How would you rate the prices of our medical services?
excellent
very good
good
regular
bad
How likely are you to recommend us to a friend or family member?
excellent
very good
good
regular
bad
TELL US MORE ABOUT YOUR EXPERIENCE
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Next
If you have undergone surgery, mark the box with an X that best reflects your experience.
Did you find the hospital facilities to be optimum and in good condition?
Yes
No
Before your surgery, did you received sufficient information about your medical procedure?
Yes
No
Did your first contact physician accompany you during your medical procedure?
Yes
No
Is there anything we could have done to improve your experience with Wellness City?
Yes
No
TELL US MORE ABOUT YOUR EXPERIENCE
Thank you very much for your answers. They will help us continue to improve and provide you with the service you deserve.
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+1 (888) 993.5995
+1 (956) 442.2002
info@wellnesscity.mx
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